Service & Support

Our number one priority is customer satisfaction. For over 15 years ATM Merchant Systems has lead the industry in Comprehensive Technical Support and Value Added Services.
Unparalleled Support

ATM Merchant Systems is dedicated to diagnosing and resolving issues in real-time. That means full-time monitoring.
Our “Immediate Response Solutions” are second-to-none in the industry, resulting in maximum uptime that you can depend on. Our in-house, certified technical support team assures that help is available 24 hours a day, 7 days a week to support you and your guests.

When you call our service department, you will be connected directly to one of our technical experts, not an answering service.
No matter the time of day, we’re here for you when you need us. 1-888-878-8166

Financial Services

More than ever banks and credit units are looking to ATMMS to provide reliable, cost effect ATM solutions that satisfy their current customers, decrease customer attrition and increase customer conversion.

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Professional Services

Allow our software development team to help bring your ideas to life. Get your message out and increase brand awareness utilizing ATM transition screens and Toppers.

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Transaction Processing

Proudly partnering with the nation’s largest data processors to bring you the highest level of approved guest transactions. With connectivity to all leading networks and redundant processing solutions, we provide the highest percent of up-time.

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Value Added SERVICES

ATM Merchant Systems takes ATM services a step beyond our competition by providing value added functionality like custom screen creation, complete decal packages and free receipt paper.

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Real Time Reporting

Free real-time, we-based reporting for easy access and up to the minute status including dispensed volumes and ATM health with notification options.

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24/7/365 CLIENT SUPPORT

Customer Support is what we do. Contact us day or night and speak directly with our factory trained and certified technicians 1-888-878-8166.

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